Rental Policies, Pricing, and Liability Disclaimer
Pricing and Liability Disclamer
All efforts have been made to ensure the accuracy of pricing and specifications of rental equipment on this site. Pricing and specifications are subject to change without notice. General Rental Center of Dallas Inc. shall not be held liable for any loss from use of this site. Use of any contractor by you (the site user) advertising on this site is strictly between the consumer and the contractor and has no bearing on General Renter Center of Dallas Inc.
We sell time. Rent starts from the time the contract is started to the time it is returned. If for any reason a piece of equipment fails to perform the customer must call the store or return the equipment immediately. Do not assume.
All Party rental reservations require pre-payment and are not refundable. This is strictly enforced due to customers canceling. When items are reserved, we cannot rent them. Please be sure that you want the equipment when you reserve it.
No refunds will be given for cancellations on party rentals.
Rental rates for metered equipment
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1/2 day rent allows 6 hrs.' possession to put 4 hrs. on the meter.
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Full day rent allows 24 hrs.' possession to put 8 hrs. on the meter.
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Going over the hours will pro-rate at a given rate until the day rate applies.
Rental rates for non metered equipment
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1/2 day rent = 5 hrs.
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Full day rent = 24 hrs.
Overnight rents start at 3:00 pm and returned by 9:00 am same rate as 1/2 day
Gas Charge on Smaller Equipment
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A $10 fuel surcharge will be added to any rentals that have smaller gas tanks, mainly non-metered equipment.
Damage Waiver
Damage waiver may be purchased at the time of writing the contract for an additional 15% of the rental rate. Damage waiver is available to the customer and will cover the customer in the event that damage has occurred to a piece of equipment by an accident caused by the customer. Examples of coverage would be a damaged hydraulic line, bent or broken stacks on a backhoe, broken tiller tines etc Because you have purchased damage waiver, do not assume you cannot be held liable for damage to a piece of equipment. An example of damage that would not be covered is damaging a hydraulic line (covered), but continuing to operate the equipment until the transmission is destroyed (not covered)
Call or email for more information.
Customer Responsibilities
1. All tire flats.
2. Fuel on equipment with large tanks (Non Fuel-Surcharge Equipment)
3. Cleaning. All equipment leaves clean and needs to be returned clean.
We expect the equipment may return not as clean as it left; however, equipment that is returned filthy will be assessed a cleaning charge. If at any time before or during your rental, you are unsure about the operating or safety procedure for the equipment you are renting, it is the customer's responsibility to ask or call the store. Before you leave, a store attendant will explain how to
operate the equipment. Again, if you are in doubt, please ask. A store attendant will assist you with loading and unloading equipment and hooking up and unhooking trailers. General Rental reserves the right to refuse to hook a trailer up to a tow vehicle that is inadequate or not properly equipped to handle the load. i.e., hitches, brake controllers, lights, tires on the tow vehicle, etc. It is the customer's responsibility to properly tie down rented equipment.
If you need assistance, please ask.
Common damage that occurs that is not covered by damage waiver.
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Damage to the safety chains from dragging.
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Damage to the light cord from pulling away from the trailer without unplugging it.
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Damage to the equipment lights. (lights being torn off, mainly tractors, from low tree branches).
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Damage to tractor brush cutters from driving over hidden debris. i.e., stumps, steel fence posts, etc.
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Damage to rubber tracks on excavators from curling the bucket under the tracks.