Our Privacy Policy

Last Updated: September 20, 2025

General Rental Center of Dallas is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, rental services, and customer support. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Contact Information: Name, email address, phone number, and mailing address provided when you rent equipment, create an account, or contact us.
Payment Information: Credit card details, billing address, or other payment-related information for processing rental payments.
Identification Information: Driver’s license, government-issued ID, or other documentation required to verify identity for equipment rentals.
Account Information: Username, password, and rental history associated with your account.

Non-Personal Information

Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
Equipment Usage Data: Information about the equipment you rent, such as rental duration, type of equipment, and usage patterns.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content.

How We Use Your Information

We use the information we collect to:

Process and manage equipment rentals, including reservations, payments, and returns.
Verify your identity and eligibility to rent equipment.
Communicate with you about your rentals, account, or customer service inquiries.
Improve our services, website, and customer experience through data analysis.
Send promotional offers, newsletters, or updates (with your consent, where required).
Comply with legal obligations and protect against fraud or misuse of our services.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist with payment processing, website hosting, or customer support, under strict confidentiality agreements.
Legal Authorities: When required by law, such as in response to a subpoena, court order, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

How We Protect Your Information

We implement reasonable security measures to protect your personal information, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the following rights regarding your personal information:

Access and Update: Request access to or updates of the personal information we hold about you.
Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in emails or contacting us.
Delete: Request deletion of your personal information, subject to legal or contractual obligations.
Cookies: Manage cookie preferences through your browser settings.

To exercise these rights, contact us at [insert contact email or phone number].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or by email. The "Last Updated" date at the top indicates when the policy was last revised.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

General Rental Center of Dallas
167 SW Clay St.
Email: gsharp2002@aol.com
Phone: 503-623-0458